Customer portal

One log-in. A gateway to a new kind of service experience

Why the Claranet Online experience is different?

  • Personal
  • Claranet Online opens up a wealth of functionality, securely, through one login. We are focused on continually developing the features you need to do your job in the most effective way possible.

    • Functionality tailored to you and your organisation
    • Available across all your devices
    • Carefully controlled authorisation hierarchy

  • Innovative
  • Claranet is innovating in the way that an IT service partner interacts with their customers. Together, we are changing the way IT service is delivered.

    • Interact with the widest range of IT services through one login
    • Continually developed in collaboration with our customers
    • Supports our partnership approach to IT service delivery

  • Easy
  • We want to make your life easier. You get the visibility, control and security you need to serve your customers around the clock.

    • Intuitive user experience
    • Interact with your services and Claranet at a time that suits you
    • Frees up your time

Login to Claranet online

Looking for MyStar portal? click here to login

Claranet Online

Get in contact with us

Make a sales enquiry

Please fill out the form below with your sales enquiry and we'll get back to you as soon as possible. If you are looking for technical support please email

Fields marked with a * are required

Speak to a member of the team

Please give us a call on 0207 685 8014 between 09:00 - 17:30 Monday to Friday to speak with one of the sales team.

For small business enquiries, please call Claranet SOHO on 01925 855 800

Looking for technical support? Our UK support team are available 24x7x365 to help on 0845 355 1010