Music download website hosted on Claranet’s network

Claranet hits the right note with managed co-location service

TuneTribe.com, the online music download store, is to outsource its server co-location and management to Claranet, the expert Managed Services Provider for business. The deal will see Claranet provide co-location space for TuneTribe's servers in its datacentre as well as providing Internet connectivity and domain and mail hosts.

Visitors to the TuneTribe website can choose from 1.2 million tracks from independent and major record labels around the world, as well as exclusive live sets from a number of top artists. TubeTribe.com not only acts as a sophisticated e-commerce site; it also provides visitors with a wealth of information, from recommendations written by music journalists to news, artists' interviews and blogs. Unsigned artists can even upload their own music themselves and have their music sold on the site. Because of the value of card transactions that pass over the site every day, TuneTribe sought a partner that could not only support its content-rich website but would also ensure that it remained fully compliant with the new Payment Card Industry Data Security Standard (PCI DSS) regulations. This will guarantee e-shoppers the highest levels of security.

Claranet will implement a co-location service for nine TuneTribe servers and will fully manage their gateway to the Internet with high availability firewalls and load balancers. The service will include a resilient 100Mbps Ethernet connection with a fully automated ADSL failover between Claranet's datacentre and TubeTribe's offices in the City. Claranet will also provide managed hosting and renewal for TubeTribe's domains. Finally, a new email service will be implemented which features full anti-virus and anti-spam protection alongside all the usual Microsoft Exchange functionalities.

To ensure PCI DSS compliance, all equipment will be housed in a fully lockable rack, while all CCTV footage from the datacentre will be stored for six months. The service will provide a minimum of 99.9 per cent uptime along with 24/7 monitoring and support, a premium support service and zero points of failure within the network.

The website is the business, so we depend entirely on our IT networks for our revenue and reputation. Claranet has an international presence and a proven track record of delivering reliable, secure managed hosting and co-location services to businesses across seven countries. As an e-commerce site that processes thousands of payment card details a day, we were especially impressed by their intimate knowledge of the new PCI DSS regulations which will ensure that TuneTribe is fully compliant when those regulations come into force. William Haighton, Managing Director, TuneTribe

TuneTribe wanted a single supplier for their co-location, connectivity and domain hosting needs. They also wanted a technology partner that shared their commitment to the very best levels of customer service. Claranet will use its first class infrastructure and unrivalled experience to provide TuneTribe and its customers with the very best levels of security and availability. Rael Winters, Account Manager, Claranet

For further editorial information or to arrange an interview please email the Claranet press office or telephone 020 7609 1900.

About Claranet

Claranet is a Managed Services Provider with over 11 years' experience in the IT industry. It provides network, hosting and managed application services for its customers, enabling them to focus on their business rather than worrying about their technology.

The Claranet Group comprises 12 offices, 16 datacentres and 600 staff. Its international MPLS core network enables optimal service levels across 6 European countries and the US. As well as this Claranet is carrier-neutral with a proven track record in delivering services to its customer base of over 36,000 organisations. Its high-calibre customers include Airbus, Danone, DeVere Group, EDF Energy and EMI.

Claranet strives for excellence and is committed to delivering the highest quality products and services. Its ISO9001 accreditation, acceptance into the Telecom Networks Framework Agreement and Microsoft Gold Certified Partner status, all recognise Claranet's exceptional track record in providing managed services for businesses and the public sector.

URL: www.claranet.co.uk

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