Guaranteed IT Services
Your hosting and network services are reinforced by business relevant Service Level Agreements.
Contact Us
General Enquiries
General Enquiries
- Tel: 0845 355 1000
Sales
Business Sales Enquiries - London
- Tel: 0845 355 2000
- Fax: 0845 111 8822
- Email: business@uk.clara.net
Business Sales Enquiries - Warrington
- Tel: 0845 026 0089
- Fax: 0845 026 0090
- Email: sales@clara.net
Public Sector Enquiries
- Tel: 0845 111 8844
- Fax: 020 7685 8001
- Email: publicsector@uk.clara.net
Partners Enquiries
- Tel: 0845 355 1050
- Fax: 0870 135 1953
- Email: partners@uk.clara.net
Customer Support
Claranet Soho Support
Small Business and home customers with domain names or individual broadband lines should contact Claranet Soho
- Hours: 09:00 - 20:00, 7 days a week
- Tel: 0845 234 0712
- Fax: 0845 355 0674
- Email: support@claranetsoho.co.uk
Claranet MSP Solution Support
Enterprise and Corporate customers with Leased Lines, multiple broadband lines, managed hosting and MPLS Virtual Private Network services should email Claranet MSP Solution Support, the support team for the Managed Services Provider division
- Hours: 24 hours a day, 7 days a week, 365 days a year
- Email: solutionsupport@uk.clara.net
Overseas Support
If you have international services purchased through Claranet UK please call Claranet MSP Solution Support
- Hours: 24 hours a day, 7 days a week, 365 days a year
- Email: solutionsupport@uk.clara.net
If you have international services purchased outside of the UK, please locate the relevant local Claranet business on our group page
For further information about customer support please click here
Press Enquiries
Press Enquiries
- Tel: 020 7440 2410
- Fax: 020 7494 9250
- Email: claranet@3-monkeys.co.uk
Analyst Relations
Analyst Relations
- Tel: 020 7440 2410
- Fax: 020 7494 9250
- Email: claranet@3-monkeys.co.uk
London Office
Claranet Limited, 21 Southampton Row, London, WC1B 5HA 
London Docklands Office
Capstan House, 1-4 Clove Crescent, London, E14 2BD 
Warrington Office
Our Northern office is located in Warrington within easy reach of Manchester (M62) and Liverpool (M62). Claranet Limited, 824-825 Birchwood Boulevard, Birchwood, Warrington, Cheshire, WA3 7QZ 
Complaint Resolution
Our aim is to deliver an excellent level of customer care to all our customers. We encourage customers to make contact with the relevant department and to resolve any issue on the telephone whenever possible. Customers who wish to make a more formal complaint should write to:
Customer Care Feedback
Claranet Ltd
21 Southampton Row
London
WC1B 5HA
Registered Address
Claranet Ltd
21 Southampton Row
London
WC1B 5HA
Claranet Limited a company registered in England and Wales under Company No. 03152737, Company VAT No. 777853369.
Our Technical Partners: