IT playing catch-up
The aquisition and merge of Initial Style Conferences Ltd and De Vere Group plc, meant that both companies had separate WAN providers, which was not practical or cost effective. With the two separate WAN contracts coming to an end almost simultaneously, De Vere began planning for a new networking solution that would unify the Group and provide a higher performing and more reliable platform.
The WAN network is absolutely crucial to De Vere's business and should it fail, they would have to revert to a manual process , which could quickly lead to dissatisfied customers and loss of revenue. De Vere wanted to ensure they had the best WAN solution in place and decided to put out to tender to look for a suitable network provider.
Finding the right solution & provider
As part of the tender process, Claranet designed a new WAN network that would connect over 60 De Vere properties to a single platform. To ensure performance and uptime, Claranet’s solution was underpinned by a secondary circuit that had an automatic failover to guarantee availability. The network also included connection points out to Frankfurt, to enable De Vere access to its hosted reservation system based there.
Cost savings from day one
We invited Claranet to pitch, but were unsure how they would compare to some of the larger players. Yet, without a doubt, they gave us the most confidence, and proved that they had the right team in place to deliver a better performing WAN that would unify our business.
Thanks to the strength of their relations, expertise and experience, Claranet pulled the rabbit out of the hat – more than once – to make sure our WAN was delivered smoothly and on time.
We started saving money from day one - no more unnecessary management of separate networks and providers. What’s more, we benefit from incredible reliability now. With our business, any network issue will begin to cost us money, so this is an incredibly important thing for De Vere. The WAN has now been live for over 12 months and we haven’t had a single outage. Claranet’s WAN has been the most reliable network I have personally worked with in over ten years.Jo Stanford - Group IT Director believes De Vere saw the benefits of Claranet's services from day one:
The host with the most
Whilst realising the benefits of the WAN solution, De Vere also wanted to make significant revisions to its web strategy to ultimately improve the online experience for users and increase revenue.
De Vere came to the conclusion that, in order to support its ambitious e-strategy plans, it needed to upgrade its hosting infrastructure and they chose Claranet to put a secure, available and flexible platform in place. This quickly evolved into a managed application hosting service, where Claranet manages applications such as De Vere’s website booking engines.
Millions of people rely on De Vere's websites to make bookings and payments, and De Vere rely on their internal applications to run their business smoothly and efficiently. Claranet's hosting solution offered De Vere high levels of uptime, security and flexibility to meet their business demands.