Managed Hosting

Extend your team and do more, faster

We understand that your customer’s expectations are high and getting higher. The pressure to do more, faster, is intense. Our customers rely on our expertise and experience to design, build, manage and continually evolve the right hosting service matched to their individual needs.

Why choose Claranet for Managed Hosting?

  • Recognised as a leader by Gartner
  • Expert solution architecture included
  • UK data centres and UK support 24x7x365
  • Wide range of hosting services and management options

Why choose Claranet for Hosting services?

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Claranet Hosting services brochure

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Service you can rely on. Delivering your applications and data 24x7

Managed Hosting overview

  • Expert solution design comes as standard
  • Flexible management options including up to the OS and beyond
  • Modular approach. We tailor the service that is right for you
  • IBM Tivoli monitoring, alerting and reporting across the solution
  • PCI DSS certified services
  • Extensive shared platforms for scalability and efficiency
  • UK data centres: floor, cooling, power, physical security
    ISO 27001 accredited
  • The best hardware: managed servers (virtual or dedicated), storage, backup, firewall, load balancers, switches
  • VMware hypervisor: self-service or fully managed vCentre based solutions
  • Operating system management: installation, configuration, monitoring, troubleshooting, patching for Windows and Linux
  • Network experts: WAN, private network, security, internet access and DoS protection

Download service overview PDF

How we work with you

Design

Our expert solution architects and account teams work with you to design the right solution for your needs – now and in the future. We provide strategic direction, design options, business cases, proposals and clear Statements of Works.

Build

We, install and configure your hosting solution so you don’t have to. You get an assigned project owner and delivery engineer as standard.

Manage

We take care of the ongoing 24x7 management and monitoring of your service. However, you retain the control you need with access to around the clock UK support.

Evolve

We work with you to ensure your service continually meets your needs.

Managed Hosting business benefits

Business Benefits of scaling and flexibility

Flexibility

Choose the level of management that is right for you

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Partnership

Working with us feels like a natural extension to your team

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Focus

Free up your team to focus on growing your business

Get in contact with us

Make a sales enquiry

Please fill out the form below with your sales enquiry and we'll get back to you as soon as possible. If you are looking for technical support please email solutionsupport@uk.clara.net

Fields marked with a * are required

Speak to a member of the team

Please give us a call on 0207 685 8014 between 09:00 - 17:30 Monday to Friday to speak with one of the sales team.

For small business enquiries, please call Claranet SOHO on 01925 855 800

Looking for technical support? Our UK support team are available 24x7x365 to help on 0845 355 1010

FAQs

  • What does it mean to be a HP CloudAgile Partner?

    "You can really some up the benefit of being an HP partner by the immense depth and breadth of their products, services, knowledge and their commitment to innovation and quality. If you have a problem they will have a solution. When issues occur we often find ourselves stuck between partners or vendors with HP they own it for you.”

    Andrew Pike, Head of Engineering & IT, Claranet UK

  • Do you provide server licencing as standard with the service?

    Windows server licencing is included on all pre-configured Microsoft images. For RedHat, we have the image included in the library but you must supply your own licences.

  • Where is my data located?

    Claranet has Infrastructure as a Service (IaaS) platforms in the UK, France, Germany, Spain and Netherlands. The principle of “always in-country” has been followed, but in circumstances where the customer wishes to take Cloud Compute or Cloud Storage resources in different Data Centres, network traffic and data may be shared.

  • Where are your support centres?

    Claranet has two UK-based support teams. They are based in London and Gloucester. We operate on a 24x7 basis. The distance between the two centres exceeds 100 miles, which in the case of a disaster, ensures that Claranet’s support teams will always be available.

  • Do you have SLAs?

    Yes. Claranet offers a range of availability and performance SLAs. All SLAs are dependent upon the solution design and your specific requirements.