Web-based Applications

Claranet hosts Web-based applications ensuring that your Internet facing applications are available, secure and continually meeting your business needs.

The Web applications that we manage range from large scale E-commerce sites processing large numbers of transactions a year to internal applications that provide specialist applications for internal users. Round the clock application availability is necessary as downtime results in lost revenue, increased costs and can have a negative impact on your reputation. In order to guarantee this availability highly skilled technical staff are required 24/7, a service that is standard to Claranet's offering.

With clients such as Veolia, Vivendi, Unniversal Music, L'Occitane, Ann Summers, and Airbus Claranet's web-based applications allow our customers to fully outsource their IT operations, with no requirements to retain in-house technical resource.

Features

  • Comprehensive business relevant SLA can be customised to your requirements to cover your business requirements
  • Advanced monitoring and management to continuously check the performance of your application
  • Technical Service Manager who will work closely with you and smooth out any operational or performance issues for you
  • A best practice process our ‘14 step implementation plan' ensures that your infrastructure can cope with current and future demand
  • All changes are subject to Claranet's ITIL based change management process
  • Patch management responsibility
  • Single point of contact and ownership for all issues up to and including the custom application itself

Benefits

  • We ensure that your applications are performing, and are fully available and secure, while meeting your business goals.
  • Your in-house staff can focus on developing your future application based projects knowing that your live applications are being maintained - available, scalable and secure.

 

To find out how you can your outsource your applications why not get in touch with us.