MessageLabs

Email has become an essential business communication tool that comes a close second to the telphone. Claranet partners with MessageLabs to provide world class email protection to all levels of business, ensuring that this vital tool supports business communication without the inherant dangers.

A full control panel is available so that the service can be continually managed at a granular level by customers without the need to contact support. Support is available should any help be required. The service is split into four service modules, with Anti-Virus as the basic service and options to add Anti-Spam, Image Control and Content Control.

MessageLabs Protect Features

MessageLabs Protect services mitigate the risks associated with known and unknown messaging threats, ensuring the continuity of your business communications. The services combat threats on a global level, providing multi-layered protection against all threats such as viruses, malware, spam and phishing scams. Operating at Internet level, the Protect services combine best-of-breed technology and techniques with proprietary Skeptic™ predictive technology from MessageLabs.

MessageLabs Anti-Virus

MessageLabs Anti-Virus service provides 100% protection from known and unknown viruses, trojans and other forms of malware. This saves you countless hours and human resources otherwise spent dealing with outbreaks and the associated clean up. The service also helps maintain system availability and business continuity while improving overall network security. MessageLabs Anti-Virus uses multiple commercial scanners to identify existing threats, and our own proprietary Skeptic technology to stop all unknown threats from reaching your network. The service is backed by a service level agreement (SLA) guaranteeing that no known or unknown email viruses or malware will reach your network.

MessageLabs Anti-Spam

MessageLabs Anti-Spam service dramatically reduces the amount of unsolicited messages reaching your business. This eliminates the loss of productivity associated with reading and deleting spam and reduces related processing, storage and bandwidth costs. The service integrates Symantec Brightmail Anti-Spam alongside MessageLabs' own proprietary Skeptic technology to create a highly effective, accurate, and completely managed anti-spam solution. The service is backed by a service level agreement (SLA) that guarantees a spam capture rate of at least 95% and the assurance of a false positive commitment of 0.0004%.

MessageLabs Control Features

MessageLabs Control services enforce Internet and email acceptable usage policies and ensure relevant regulatory and legislative compliance by controlling image and text-based email content sent in and out of your organisation. The services are highly configurable for your messaging environment and allow for various sensitivity settings and routing options. This gives you greater control over inbound and outbound content for enforcing policy while protecting confidential information and your company's brand.

MessageLabs Content Control

MessageLabs Content Control enables you to identify and control confidential, malicious or inappropriate content in inbound and outbound email. Combining technology with configurable usage rules, the service incorporates textual scanning, lexical analysis and attachment controls. Using these techniques, MessageLabs gives you control and the ability to properly manage and enforce your email policies – helping you meet compliance requirements.

MessageLabs Image Control

MessageLabs Image Control helps protect your organisation against hostile workplaces and sexual harassment lawsuits related to incoming and outgoing pornographic messages - and the damage these lawsuits can have to your organisation’s reputation and budget. The service uses groundbreaking image composition analysis to identify inappropriate images, going beyond the flesh-tone analysers found in other services to provide more accurate detection of pornographic and other unwanted images.

MessageLabs Benefits

• Stringent SLAs to guarantee protection.
• Protects your business from multiple threats delivered via email.
• Protects at the Internet level without installation or software on the LAN.
• Full reporting allows clear identification of mitigated threats.
• Granular management available via administrator interface.
• Allows business communication via email without security
  breaches or content concerns.