Connecting Using ADSL - Win 2000
Using an internal/external ADSL modem
The Internet Connection Wizard in Microsoft Windows provides a quick and simple way to setup your connection to Claranet. The following is an easy guide to setting up an ADSL connection in Windows 2000 if you are using an internal/external ADSL modem.
Please note before you attempt the following steps you are required to install the drivers/software for your modem. Without the correct drivers/software installed, following these steps will not enable you to connect. For more information regarding installing your ADSL modem, please refer to the manufacturer's documentation supplied with the device.
1) Click on the Start menu and then select Run.
2) Type in inetwiz and click on Ok. At the next screen (shown below) select "Connect using my phone line" and click on Next to proceed.
Please note: In the next screen, you may be prompted to select your modem from a drop down menu before the screen displayed in step 3. Please select your modem from the list and click on Next to proceed to step 3.
3) In this box, ensure you un-check "Use area code and dialing rules". You do not need to enter the area code so leave it blank.
Enter 0 in the telephone number box and then click Next
4) Enter the full Claranet adsl User name, and Password for your account. These fields are case sensitive.
Your username should look like either of the following:
joebloggs@adsl-1.uk.clara.net
joebloggs@adsl-2.uk.clara.net
If your Claranet e-mail address is johnsmith@clara.co.uk this would make your ADSL logon username johnsmith@adsl-1.uk.clara.net or johnsmith@adsl-2.uk.clara.net. The syntax after the @ symbol is known as the ADSL Gateway. The gateway affiliated with your account would have been sent to you once the service was activated. Once the username and password is entered correctly, click on Next to proceed.
5) Enter a name for your connection that will allow you to identify it, for example: "Claranet". Once you have named your new connection, click on Next to proceed.
6) The final step will ask if you wish to create an email account. Select No for this option and click on "Next" to proceed.
If you select yes, another wizard will launch prompting you to create an email account. For further information on setting up your email account please refer to our setup guides on email.
7) Click Finish to complete the setup.
You should now be able to connect to Claranet.
Using an ADSL router
Using a router is great way to share your ADSL connection amongst multiple computers. The following is a quick and easy guide to setting up an ADSL connection in Windows 2000 if you are using an ADSL router.
Please note before you attempt the following steps you are required to configure your ADSL Router. Without the correct router configuration settings, following these steps will not enable you to connect. For more information regarding setting up and configuring your router, please refer to the manufacturer's documentation supplied with the device.
These are the most common basic settings for ADSL routers configured to connect to our ADSL service.
Encasulation : PPPoA
Multiplexing method : VC-BASED / G.DMT
VCI : 38
VPI : 0
The ADSL username and password should be entered in the same format as described on step 4. For further assistance on entering login details on your, router please refer to the documention supplied by the manufacturer of the device.
On Windows 2000, in order to connect from a router all that is required is the local area connection to be enabled. This is so that the link between the router and the PC is established, once it has been established and the router has the correct login details, the ADSL connection should work.
Checking the status for the Local Area Connection
1) Click on Start, Settings and then Control panel.
2) In the Control panel, double click on the "Network and dialup connections" icon.
3) You should then be prompted with a screen like the one below. If the icon says local area connection is disabled then simply right click on the local area connection icon and select enable to enable the connection.
Browser preperation
Another setting that needs to be implemented so that Windows 2000 can connect to ADSL using a router is to make sure your browser is set not to dial a connection. Here is a quick guide setting up Microsoft Internet Explorer to accept router connections.
1) Click on Start, Settings and then Control panel.
2) In control panel, double click on the Internet Options icon.
3) Select the Connections tab at the top and select the "Never dial a connection" option. Click on Apply and then Ok.
Setting up the TCP/IP Settings if the router is set to DHCP Server
By default most routers are set to be the DHCP server. The following is how the TCP/IP settings should be set so that the PC can connect to the router.
1) Click on Start, Settings, Control Panel and then double click on the "Network and dial up connections" icon.
2) Right click on your "Local area connection" icon and select Properties you should get the following window. Select "Internet protocol TCP/IP" and click on the Properties button.
3) Please set the IP address to be obtained automatically. Select "Use the following dns server addresses" and set the DNS servers as 195.8.69.7 as the primary and 195.8.69.12 as the secondary, once that has been done click on Ok.
4) Go back into Control Panel and then double click on the "Administrative tools" icon.
5) Double click on the Services icon and then double click on "DHCP client".
6) Please ensure that the startup type is set to Automatic and the service status is Started.
7) You can check if the router has connected to the PC successfully by double clicking on the "Local area connection" icon. To get to the icon please follow the steps as detailed in "Checking the status for the Local Area Connection" section .
