Solution Support

We're big on customer care. As a mid-sized, independent company, we understand that businesses require a truly flexible and responsive service and we are not too big to provide it.

Claranet support teams are based in the UK so that we can effectively assist you with any questions you may have. Our processes are based on ITIL (Information Technology Infrastructure Library) ensuring that the support of your services is aligned to the current and future needs of your business.

Claranet customers with leased lines, multiple broadband lines, managed hosting and MPLS Virtual Private Network services should contact:

Phone: 0845 355 1010
Email: solutionsupport@uk.clara.net
Hours: 24 hours a day, 7 days a week, 365 days a year