This site is operated by Claranet Limited ("we" or "us"). Our registered office and main trading address is at 21 Southampton Row, London WC1B 5HA. Our registered VAT Number is 777853369.

Should you wish to contact us, please refer to the details in the Contact Us menu.

All material posted on our site must comply with our Acceptable Use Policy (including the Content Standards) and our Website Terms and Conditions. We reserve the right at all times to take down any material we consider to be unacceptable or illegal.

If you consider any material on our site to be illegal or unacceptable and wish to complain, please complete our User take Down Request form [insert hyperlink] and send it to [insert details] outlining the nature of your complaint, quoting the content in full and specifying the URL of the page the content is on.

This acceptable use policy sets out the terms between you and Claranet Limited ("we" or "us") under which you may use our products and services ("Services").

Your use of our Services means that you accept, and agree to abide by, all the policies in this policy, which supplement our Consumer and Business Terms and Conditions.

Privacy Policy

Claranet Limited ("we") are committed to protecting and respecting your privacy.

This policy (together with our acceptable use policy and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

General

The terms and conditions applicable to our consumer services (known collectively as the "Terms and Conditions") incorporate and consist of the following:

This Agreement is made between Claranet Limited ("Claranet") and the Customer ("Customer") for the provision of Services in accordance with the following Business Terms and Conditions.

1. DEFINITIONS

1.1 In this Agreement, the following words and phrases shall, unless the context otherwise requires have the following meanings:-

1.1.1 "Acceptable Use Policy" means Claranet's Acceptable Use Policy, the current version of which is available on the Claranet Website, as amended from time to time;

1.1.2 "Agreement" has the meaning set out in Clause 2.1;

In an effort to ensure that Claranet's 'Terms and Conditions' and 'Acceptable Use Policy' continue to compliment the services provided and provide reasonable protection to our Customers the documents have been fully revised. The new Terms and Conditions and Acceptable Use Policy are effective immediately and therefore apply to all new orders signed from 23/11/2007.