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Your hosting and network services are reinforced by business relevant Service Level Agreements.

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Claranet will provide your business with the highest level of support and services, backed by industry-leading SLAs. Our staff are ITIL and Prince 2 qualified and well versed in managing large deployments. If you are a Service Managed customer, you will be given a 'single point of contact' for all support queries.

Our datacentres are linked to a Network Operation Centre (NOC) in the London Docklands, which is managed around the clock by our online staff. This team of 24 people provides out-of-hours business support. A technical person is always available should any issue arise.

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