Future perfect? What 2011 holds for business technology

As 2010 leaves by the back door, what lies ahead for technology of business for 2011?
Fiona Graham at BBC News, canvassed the opinions of some of the leading thinkers in the field, including Claranet CEO Charles Nasser, to find out what the future holds for business technology.

In hosting, it's no surprise it's all about virtualisation, or what people call cloud computing, which is a very generic term. For us, the real game changer is the fact that businesses are really starting to understand what virtualisation technology can do for them. It lets them do things they couldn't do before, more cost-effectively...
Charles Nasser, CEO at Claranet UK Source: Future perfect? What 2011 holds for business technology, BBC News