Claranet Teams Voice

Unlock the potential of Microsoft Teams with Teams Voice

Increased competition and the need for flexible working has meant effective communication and collaboration has become vital for businesses today. With the phasing out of Skype for Business and ISDN switch off, the introduction of Microsoft Teams now means it is the right time to be considering the role of voice.

Microsoft’s Office365 and Teams suite has transformed the way many businesses are adopting and working with new applications. It’s a whole new world of AI-assisted collaboration tools wrapped into a single end user application. By integrating it into our leading hosted voice platform, ‘Teams Voice’, provides a flexible, hybrid platform for all your business needs

Why Choose Claranet Teams Voice

  • All-cloud telephony solution for all user types, now including Teams users
  • Self-managed configuration allows instant changes to call flows and user features
  • Expert advice including Office365 migration, Teams adoption and governance
  • Combine your Office, Networks & Teams Voice

Your future communications solution

Service Overview

  • Utilising Office365 E-suite licenses (E1, E3, E5) plus MS Phone System license with Direct Routing to provide PSTN access for Office365 Teams users
  • Connected to our market leading Hosted Voice platform, delivered in partnership with BT Wholesale for utmost reliability of inbound and outbound calling
  • Full Hybrid capabilities allow you to move users to Teams as required, or provide service from the Hosted Voice platform, all managed from the same interface
  • A range of plug-and-play Hosted Voice and Teams-native handsets for a wide variety of uses (Conference room, DECT, analogue converters)
  • Teams clients on Desktop and Mobile connect seamlessly
  • Teams is a public-internet based service and users can connect securely from anywhere
  • Access to our support team 24x7x365

How we work with you


We’ll help you move to Office365 to take advantage of the Teams client. We’ll work with you on how to move your Telephony service to the cloud so that the two can be brought together


Our experts can advise you on the best way to transform your communications.


Working with Claranet removes the burden of project managing and carrying out the provisioning of your solution yourself, saving you time.


Around the clock UK support and service operations providing a proactive ITIL aligned service 24/7 monitoring of your Pre-Ethernet connectivity.

Claranet Teams Voice business benefits:

Teams adoption

Teams Adoption

Unlock Office365’s Collaboration and Teamwork capabilities, sharing documents and information.

Take Control

Take Control

Move your telephony to the cloud in a managed way, retaining the features you need to keep working today.

Improve Flexibility

Improve Flexibility

Make secure remote and flexible working easy and effective for your teams and employees.

Questions? Get in contact with us

Make a sales enquiry

Please fill out the form below with your sales enquiry and we'll get back to you as soon as possible. If you are looking for technical support please email

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We aim to respond to all email enquiries within 5 working days, but we usually respond within 24 hours.

Speak to a member of the team

Please give us a call on 0207 685 8000 between 09:00 - 17:30 Monday to Friday to speak with one of the sales team.

For small business enquiries, please call Claranet SOHO on 0800 640 8009

Looking for technical support? Our UK support team are available 24x7x365 to help on 0330 390 0500


  • What if I already have my own PBX?

    This service will replace your PBX, so should be considered if your PBX is approaching end of life, or for new sites and users that are not connected to the existing PBX.

  • Will I need to upgrade my hardware?

    Depending on the scope of your Hosted Voice roll-out it may be necessary to upgrade your Claranet network connections, which may involve upgrading your routers. It may also be necessary to upgrade your LAN within your sites to carry voice and unified communications traffic. Handsets will be replaced, however we offer a range of desktop and mobile clients that may remove the need for IP desk phone handsets for many users.

  • How much will I save?

    Savings will depend on your existing setup; by removing the need for separate voice connectivity and LAN infrastructure, significant savings can be made. Further savings can be made with free on-net calls between sites and users. Successfully rolling out UC capabilities such as desktop sharing and video calling can also lower business travel costs as fewer face-to-face meetings are required.