Customer stories | Claranet UK
COVID-19: Moving fast to protect key workers and critical national infrastructure

Pulling together

Claranet are working alongside organisations in all sectors to make a difference now. Here is a quick round up of just some of the ways our people are going the extra mile to support those on the front line.

Healthcare

Health and Social Care

Emergency set-up

Upgrading connectivity to provide emergency accommodation for doctors and nurses as part of the work to repurpose London’s ExCel conference centre into an emergency hospital 'within days'.

Call centres

An urgent, live capacity upgrade of the call centre at this leading provider of services to the NHS, following unprecedented calls coming into 111.

Healthcare workers

Disaster Recovery to help this leading provider of health and social care staffing, transition 1000 employees to full remote working.

Healthcare

Supermarkets

For a Leading supermarket brand, they facilitated urgent upgrades of Critical Network Infrastructure, ensuring increased work from home capability and no delays to consumer food supply chain. Including over 200 immediate site bandwidth upgrades.

Healthcare

Manufacturers

A two-hour set up in Microsoft Teams to support this manufacturer in its effort to produce 30,000 ventilators.

Healthcare

Supplies & Logistics

An urgent firewall change to protect this specialist charter airline carrier for short notice passenger and cargo operations.

Across the board, we have delivered:

  • 6500 SSL deployments for homeworking
  • 2000 Two-Factor Authentication deployments for improved security
  • Increased bandwidth in 48 hours (normally ten days).
  • The migration of 300 users from a shared to dedicated platform within 24 hours (normally 15 days)
  • Full DC bandwidth and remodelling of internet/MPLS traffic in five days (normally 30 days)

… and much more.

We will continue to do everything we can to support the critical effort of key institutions so they can adapt and respond at this important time.

Our response will be immediate. Our teams will go the extra mile to listen and recommend the best technology solutions. And the broad Claranet organisation will continue to pull together to deliver services that are fast, flexible, and really make a difference.