Helping you deliver a seamless customer experience

We understand that the pace of change in retail is relentless. In a world where everything is connected, finding a partner you can trust has never been so important. Claranet have a proven record of helping retailers get and stay ahead.

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Claranet's world-class technology and service delivery allows River Island to create a truly amazing retail experience."

Doug Gardner
CTO, River Island

How we help the retail industry


Protection from increasing threats

Get peace of mind with Denial of Service mitigation services.

DoS Protection

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Expertise in retail networks

Big brands trust us to manage their store networks

Managed Networks and MPLS

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UK PCI compliant data centres

Get the service and support you need in the UK

eCommerce Hosting

Helping our customers do amazing things

Case study: Harvey Nichols

"Remembering the high level of service we had previously received from Claranet, we decided to get them back to manage our whole network infrastructure.
We knew we would be in safe hands."
Matthew Suddock, Infrastructure Manager

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Read Harvey Nichols case study

Difficulties with network flexibility and service levels

The introduction of a new customer loyalty system and a new CRM system meant that having the most reliable, secure and flexible network to support customer transactions and to store data became crucial to business growth.

Upgrading infrastructure to support company growth

The service Harvey Nichols uses can be flexed and scaled over time to match business growth. Claranet has upgraded the existing infrastructure with additional bandwidth provided to support anticipated company growth.

Robust, secure yet flexible network

Claranet has been able to deliver a reliable, secure, flexible and robust networking solution that can readily scale to cope with Harvey Nichol's evolving bandwidth requirements.

Questions? Get in contact with us

Make a sales enquiry

Please fill out the form below with your sales enquiry and we'll get back to you as soon as possible. If you are looking for technical support please email

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We aim to respond to all email enquiries within 5 working days, but we usually respond within 24 hours.

Speak to a member of the team

Please give us a call on 0207 685 8000 between 09:00 - 17:30 Monday to Friday to speak with one of the sales team.

For small business enquiries, please call Claranet SOHO on 0800 640 8009

Looking for technical support? Our UK support team are available 24x7x365 to help on 0330 390 0500