Customer notices

Microsoft Price increases – RDS Licences 2022

Your Fees will increase by £6 per year per RDS licence, this increase is being implemented pursuant to Clause 7.3 of our Master Services Agreement, which is available to view at

As confirmed to you in our recent communication, this price increase will be reflected in your next invoice and billing going forwards from that date. This communication should be taken as written notice to you, as set out in Clause 6.1 of our Master Services Agreement.

An FAQ is also available to view here which sets out the reasons for the price increases.

Annual Price Increase: Customer FAQ 2021

Dear Customer,

Please find the Customer Notice for the Annual Price Increase 2021 here and the Customer FAQ here.

There is a link to the Claranet Master Services Agreement by clicking on “Legal documents” in the menu on the right hand side of this page.

Any questions can be directed to your Account Manager and/or Service Manager in the first instance. You can also direct general feedback to

Thank you.