Business Broadband

Broadband designed for business, managed by experts

Claranet offer a wide portfolio of Business Broadband services to match your needs. We advise on the optimal broadband service for each location, ensuring you get the service that fits your requirements.

Why choose Claranet for Business Broadband?

  • Expert advice included
  • UK support 24x7x365 included
  • Flexible options to match your need
  • You stay protected. Security built into the network

Why choose Claranet for Network services?

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Claranet Network services brochure

Claranet Network services brochure

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MPLS network delivers savings to Circle Housing

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Delivering applications and data to your distributed workforce

Broadband process diagram

Business Broadband overview

  • Available as Internet facing or as part of your private MPLS network
  • 24x7x365 UK support with proactive monitoring
  • ADSL, ADSL2+ and FTTC technology. IPv6
  • Up to 80Mbit/s download, 20Mbit/s upload speed
  • Unlimited data download
  • Managed router
  • Security built in. We continually monitor and protect our network

Options

  • Enhanced monitoring
  • Choice of source carrier where applicable or requested
  • 3 levels of care packages offering expedited fault resolution process
  • Auto speed improvement at busy times with elevated best effort
  • Enhanced upload speed option with Annex M
  • On-site engineer installation
  • Backup: 3G or Broadband

Download service overview PDF

How we work with you

Design

Our experts can advise you on which of our broadband services is best suited to your business needs.

Build

Working with Claranet removes the burden of project managing and carrying out the installation of your broadband services yourself, saving you time.

Manage

We take care of the ongoing 24x7 management and monitoring of your service including managing the router. However, you retain the control you need with access to around the clock UK support.

Evolve

We work with you to ensure your service continually meets your needs.

Business Broadband benefits

Business Benefit of choice

Choice

Get the optimal service for each location. We’re carrier agnostic

Business Benefit of compliance

Service quality

Direct access to the service you need. Experts since 1996

Business Benefit of focus

Focus

Allow your team to focus on growing business

Questions? Get in contact with us

Make a sales enquiry

Please fill out the form below with your sales enquiry and we'll get back to you as soon as possible. If you are looking for technical support please email solutionsupport@uk.clara.net

Fields marked with a * are required

We aim to respond to all email enquiries within 5 working days, but we usually respond within 24 hours.

Speak to a member of the team

Please give us a call on 0207 685 8014 between 09:00 - 17:30 Monday to Friday to speak with one of the sales team.

For small business enquiries, please call Claranet SOHO on 0800 640 8009

Looking for technical support? Our UK support team are available 24x7x365 to help on 0845 355 1010

FAQs

  • What is Annex M?

    Annex M is an optional feature of ADSL 2+ which boosts the upload speed by trading off about 10 to 15 per cent of the download speed.

  • What is Elevated Best Effort?

    Elevated Best Effort improves speed during the busiest times on the network. Elevated traffic is given preferential weighting within the BRAS (Broadband Remote Access Server) which gives a higher IP throughput under congestion during busy times.

  • How does FTTC work?

    Similar to ADSL, Fibre-to-the-Cabinet (FTTC) is an asymmetrical next generation access service based on ADSL2 Technology. The service is provided by fibre from the serving exchange to the nearest street cabinet and then by copper cabling between the cabinet and customer premises. By reducing the length of copper cabling required to deliver the service, dramatic increases to both downstream and upstream speeds are achieved compared to the conventional all copper cabling used by ADSL. In order to receive a FTTC service an active analogue (PSTN) line with BT is required. If a BT PSTN line is not available, Claranet are able to deliver a new BT PSTN line as an additional service.

  • Why is IPv6 important?

    IPv6 was designed to succeed the existing IP addressing system of IPv4. Every device that connects to the internet requires a unique IP address. Under IPv4 the number of available addresses is running out. IPv6 resolves this issue by using a different addressing method that allows a greater number of addresses. IPv6 is set to become the standard addressing system of the internet, hence its importance.