Ethernet High Availability

Delivering your critical applications and data 24x7

Claranet Ethernet High Availability services offer three options to extend the availability of a locations connectivity. From single fibre backup to end-to-end separate routing you can extend to 99.99% availability for your most critical services.

Why choose Claranet for Ethernet?

  • Expert advice included
  • UK support 24x7x365 included
  • Flexible options to match your need
  • Market leading capability

Why choose Claranet for Network services?

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Claranet Network services brochure

Claranet Network services brochure

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Norfolk Councils join with Claranet to provide better services

Norfolk Councils join with Claranet to provide better services

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Availability options matched to your need

Ethernet High Availability, carrier diversity, process diagram

Ethernet High Availability overview

  • Available as internet facing or part of your private MPLS network
  • 24x7x365 UK support with proactive monitoring
  • Guaranteed bandwidth: 2Mbit/s to 10GbE
  • Flexible tiering of bandwidth and regrading
  • Unlimited data download


  • Availability 99.9%, 99.95% or 99.99%
  • Dual site configuration

Download service overview PDF

How we work with you


Our experts can advise you on which of our Ethernet High Availability options is best suited to your business needs.


Working with Claranet removes the burden of project managing and carrying out the installation of your Ethernet High Availability service yourself, saving you time.


We take care of the ongoing 24x7 management and monitoring of your service including managing the router. However, you retain the control you need with access to around the clock UK support.


We work with you to ensure your service continually meets your needs.

Ethernet High Availability business benefits

Business Benefit of reach


Claranet Ethernet services reach 90% of UK businesses

Business Benefits of scaling and flexibility


Match the right level of availability to each location

Business Benefit of security protection


Peace of mind that your business is correctly protected

Related services

Managed Networks and MPLS

Questions? Get in contact with us

Make a sales enquiry

Please fill out the form below with your sales enquiry and we'll get back to you as soon as possible. If you are looking for technical support please email

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We aim to respond to all email enquiries within 5 working days, but we usually respond within 24 hours.

Speak to a member of the team

Please give us a call on 0207 685 8000 between 09:00 - 17:30 Monday to Friday to speak with one of the sales team.

For small business enquiries, please call Claranet SOHO on 0800 640 8009

Looking for technical support? Our UK support team are available 24x7x365 to help on 0330 390 0500


  • What separation options are available?

    There are four separation options available. Ethernet Backup, Separation, Separation Plus and Separation Plus – Dual Site (outlined below):

    • Ethernet backup: cost effective option providing limited separacy backup option
    • Separation: separately routed where possible, single entry point into building
    • Separation plus: two separately routed fibre lines end to end
    • Separation plus – Dual Site: two separately routed fibre lines end to end into two building locations

  • Will the circuits always remain separate?

    With the Separation Plus service, the separation of the two lines is monitored for the life of the line to ensure full resiliency.